Frequently Asked Questions

Please find answers to your questions below. If you have a specific question that is not addressed here, please email us, and we will respond to your question.

Q How long will my order take?
A Orders are dispatchedwithin 5 days and may take up to 10working days for delivery. Some items maybe temporarily out of stock. We will notifyyou of any delays greater than 2 weeks.
Q What if I have an urgent order?
A You may request thatthe items available immediately be senturgently. Items on backorder will attractadditional shipping charges.
Q Is it safe to send my credit card details?
A Yes, this is a secure siteusing the Paypal payment gateway. You canpay using your Paypal account or enter yourcredit card details.
Q Who decides on the suitability of resources to appear on this site?
A Amanda Clark and the team of Accredited Practising Dietitians at Great Ideas in Nutrition, Coolangatta.
Q I am outside NorthAmerica. Can I place an order?
A Yes, submit your order and we will quoteyou on the additional shipping charges.