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Frequently Asked Questions
Please find answers to your questions below. If you have a specific question that is not addressed here, please email us, and we will respond to your question.
|Q||How long will my order take?|
|A||Orders are dispatched within 5 days and may take up to 10 working days for delivery. Some items may be temporarily out of stock. We will notify you of any delays greater than 2 weeks.|
|Q||What if I have an urgent order?|
|A||You may request that the items available immediately be sent urgently. Items on backorder will attract additional shipping charges.|
|Q||Is it safe to send my credit card details?|
|A||Yes, this is a secure site using the Paypal payment gateway. You can pay using your Paypal account or enter your credit card details.
|Q||Who decides on the suitability of resources to appear on this site?|
|A||Amanda Clark and the team of Accredited Practising Dietitians at Great Ideas in Nutrition, Coolangatta.|
|Q||I am outside North America. Can I place an order?|
|A||Yes, submit your order and we will quote you on the additional shipping charges.|